We currently only ship within Switzerland and the Principality of Liechtenstein.

All items offered in the webshop are in stock.
Orders that arrive before 12 noon are dispatched on the same day. 
Goods labelled "Delivery from external warehouse" may take 1-3 days longer.
The parcel usually takes one day to arrive. 
No parcels are delivered on Saturdays. So if you want to be ready at the weekend, your order must reach us before 12 noon on Thursday.

You choose one of the following secure payment methods when checking out:

• Credit cards (MasterCard, VISA, American Express)
• TWINT
• ApplePay
• Invoice with instalment facility (POWERPAY)

Our webshop is secured with an SSL 3.0 connection. Paying at outletgolf.ch is simple and, above all, secure. We use the payment service provider Worldline (formerly SIX). If you have any doubts about the security of your transaction, please contact us.

As soon as we dispatch your order, you will receive an e-mail with a track & trace link.

Yes, you can collect ordered goods in Dübendorf the following day or as soon as you have received the corresponding collection invitation by email. 
We are there (Neugutstrasse, 2nd floor) virtually subletting from Golfimport, which enables us to offer collections.

We have simple rules regarding the return of items:

1. If the product was labelled with a discount of 50% or more, we will not take it back. You will understand that such heavily discounted items can no longer be exchanged or returned.
2. We will take back or exchange items labelled with less than 50% if they are returned to us unused and undamaged within 14 days.
   You will find the details for fast and efficient processing here.

If a return of the product is possible within the scope of the above-mentioned right of return, please note the following points:

• Please only return items in their original packaging. This also includes product labels and the like.
• Please return the product complete - with the entire scope of delivery of the product, including all accessories.
• Please pack the returned goods properly.
• Please ensure that the returned goods are undamaged and clean.

The goods can be returned by a shipping company.
When returning goods, please enclose the delivery note or order confirmation. This will make it easier for us to allocate your return.
After receipt of the goods, outletgolf.ch will check the return and decide whether it is in perfect condition and whether a credit note can be issued. The refund of your payment will be made using the same payment method as the original payment, within 5 days.

You are responsible for the shipping costs.
Address for returns:

outletgolf.ch
Customer returns
Neugutstrasse 54
8600 Dübendorf

Of course. You have a two-year guarantee on the new items you buy. 
Used items are guaranteed for at least one year.

Outletgolf.ch is part of Umbrail Golf Import AG. Golf Import has been around for almost 30 years.

Outletgolf.ch wants to serve golfers and golfers who do not need staff-intensive advice and do not want to pay for it. 
If you like shopping online but don't want to help pay for a nice shop, you've come to the right place.
If you are looking for expert advice, test clubs and fittings and also want to try on the products or hold them in your hands, we recommend www.golfimport.ch.